LiveChat

Description

With the LiveChat plugin, you can hold multiple live chat sessions with customers on your website and help them through the purchase process. You can also send canned responses to frequently asked questions, add chat tags, see transcripts of past conversations and send files to customers through the live chat window.

If you’re offline, your plugin widget is replaced with a ticket form. It means that visitors can still send questions as tickets. It also integrates with popular third-party apps and services, such as Facebook, HubSpot CRM or MailChimp.

The plugin is free, but you need LiveChat license to work with it.

Video